Either. The Smart Hub can be free standing, either vertically or horizontally on a flat surface with access to mains socket and broadband Internet router. It is also suitable for wall mounting. Using the two holes on the mounting back plate, mark the position of the holes. Drill two holes and fix with the screws and plugs provided. Hook the Smart Hub onto the plate.
Ensure that you’re connected to the Internet and download the Yale Home System app on your iPhone, or via Google Play if you’re an Android user.
Please refer to the Installation Manual included in your purchase
Animals will most likely trigger standard PIR’s when the alarm is set. A special range of ‘pet friendly detectors’ HSA6021 are now available from the Yale website. Alternatively, a magnetic door contact could be used in place of a PIR for this purpose.
There will not be a problem in using a detector in this location, provided it is within the maximum 30 metre range from the control panel. It is recommended to use a door magnetic contact in this application, however, rather than a PIR in order to prevent false alarms from insects and rodents.
Yes, Yale alarms have a ‘24 hour’ setting available to constantly trigger the alarm in the event such a detector is activated. The alarm does not have to armed for the siren to be triggered by a sensor programmed as ’24 hour’, a useful application for a ground floor.
The sensors upstairs must be programmed as ‘Home Omit’, to exclude them when in the ‘Home’ arm mode. If you have already configured your alarm, you can edit the settings of each device in the ‘Edit Devices’ sub-menu of the programming mode.
The red PIR lights will not always flash, to conserve the battery life. If you are in any doubt of the operation of a PIR, vacate the area for up to 60 seconds, and test using the ‘walk test’ facility.
The PIR’s will respond to movement of up to 15 metres away.
The best height is around 2.3m above the floor, situated in the corner of the room.
Batteries should be replaced every 2-3 years. Each detector, siren, control panel will inform you when this is required.
The siren uses standard, non-rechargeable, D-type alkaline batteries. It is not solar powered.
The technical specification is 110 decibels.
The siren will sound when triggered for a pre-selected time of 4 or 10 minutes, chosen by you. The system will automatically be re-armed again after this time period has elapsed.
You can add any accessories from the Easyfit EF- and SR- range; however NOT the HSA6000.
You can have a total of 20 devices with only six spaces for a combination of smart devices i.e. camera PIR, video PIR, and power switches.
You can choose how you wish to be alerted. Options include e-mail alerts or text alerts, as well as notifications via the app.
The alarm will not alert you remotely, however all settings will remain and you can control your alarm via the remote keypad. The alarm will remain in the state it was before the Internet went down. I.e. if the alarm was 'Armed' it will remain 'Armed'.
Yes, you can. To add two sirens to the SR310/320/330/340 you need to use the Smart Living Home App and follow the below procedure.
Delete any siren already linked, from the app.
Both Sirens should now show in the devices list - bypass both in this menu and you can fit them without activating the alarm.
When fitted un-bypass them both, and arm the system, leave for two minutes then walk in front of a device and the alarm will activate.
Please note the internal siren on the hub will sound and the siren will follow in approximately 30 seconds, this is normal.
You should then have two working sirens.
If the keypad code is accidentally forgotten it can be reset to factory default (0000) using the following steps:
The keypad default PIN code is 1234, you can set up to six sets of four-digit codes via the app by selecting ‘controller’, then ‘Keypad PIN code setting’ and following this process.
Yes, you can add users via the app in account settings.
The detector at the point of entry must be programmed as ‘Entry’. Please check the programming of the detector under the ‘Devices +/-‘ menu, amend from ‘Burglar’ or another mode, if necessary, and retest.
Please go into 'settings' in the app and go into 'system information' then press and hold the 'SMS balance' until you see the option to refresh panel. Click on that and wait for this to synchronize.
Wait until the red light ceases to flash, 30 seconds after insertion of the batteries, press the test button. If the problem persists, remove and reinsert the detector batteries and repeat the ‘learning’ process.
Please e-mail email@example.com with your e-mail address - Customer support will do an update to rectify this.
Please power down the hub including the back up battery. Then reboot and please also reboot the router.
Please remove the batteries and wait for one minute. Re-insert the batteries again and put the hub into learn mode. Press and hold the camera PIR learn button for 10 seconds until the cameras flashes.
Continue to hold down for a further five seconds, you should then see the camera appear as a device on your device settings in the app.
This problem is usually caused by poor positioning of the external siren and will be exacerbated during bad weather, for example during periods of high winds and storms. Please place suitable waterproof packaging behind the tamper lever, also ensuring the siren cover is firmly screwed into place. If the problem persists it is also recommended to disable the radio interference detection.
Please e-mail us and customer support will be in contact with you shortly: firstname.lastname@example.org
This means there has been an alarm activation, or there is a fault in the system. Please fully arm the system, then disarm. If the fault light is still on please go into the app and check if there are any faults with any of the devices.